This Site takes every precaution to protect our users' information. When users submit sensitive information via the Site, their information is protected both online and off-line. We use SSL encryption on our application and signup forms. While on a secure page, such as after you've logged in to your account, the lock icon of Web browsers such as Firefox, Chrome and Internet Explorer becomes locked, as opposed to unlocked, or open, when users are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices and data centers. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secured environment.
Shipping and Delivery policy:
We're do not produce, sell or ship any tangible goods. The only items which we may make available or sell to users are intangible products. Delivery of such intangible products will be made exclusively by your master account. You will receive all the intangible products instantly after the payment is completed and confirmed.
All sales are final on PlayRPG and there are no refunds unless the intangible product that is received is either not working or it is different from described. Once a transaction has been completed, there are absolutely no returns or refunds. By completing the transaction, you are agreeing to accept the intangible products and finalizing the transaction. All intangible products purchased are exactly as described, as the intangible product cannot be misrepresented and is delivered in the exact same way that they are listed. Once the intangible product has been delivered and/or received, there are no returns unless the Seller agrees to do so. If this is the case, you will need to dispute that purchase by contacting the Seller.
- A buyer filing a chargeback after receiving their purchased intangible product;
- A buyer filing a chargeback after rating and completing the purchase.
Buyers who file fraudulent claims are subject to consequences and in addition, we reserve the right to permanently suspend the buyer's account under the return policy.
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